Payment methods

Orders can be paid as follows:

  • Paypal
  • Bank transfer

About Customs, Duties and Taxes

  • When ordering from the Acushla online store, the customer is responsible for assuring the product can be lawfully imported to the destination.
  • The recipient is the importer of record and must comply with all laws and regulations of the destination.
  • Orders shipped outside of the European Union may be subject to import taxes, customs duties and fees levied by the destination country.
  • The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country.
  • Additional charges for customs clearance must be fulfilled by the recipient.
  • Acushla has no control over these charges, nor can Acushla predict what they may be.
  • Customs policies vary widely. You should contact your local customs office for more information.
  • When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
  • Acushla is not responsible for delivery delays due to customs procedures at destination.

Cancellations and returns

If you wish to cancel an order or request any changes, you should contact us as soon as possible at +351252490010 or by email at

Upon delivery, you should carefully examine your item. If you notice that it is not in perfect conditions, please hand it back to the carrier and clearly state the reason for the return. Then, you should inform us by email at

Delivery time

Portugal Continental: within 72 hours
Europe: 4 to 5 working days
Rest of the world: 5 to 7 working days

Shipments will only be processed after the payment confirmation.